Our large team of qualified trainers means that we also create bespoke courses based on your needs. We’ll advise you on the best route for you, regardless of whether or not we provide it.
Do you only deliver training workshops?
We choose the best delivery method for your course or requirements. These range from one-to-one mentoring, online learning, and training workshops for groups and individuals. For certain courses, we can also visit and work from your site.
We’re not sure what kind of training our staff needs, can you help?
Absolutely. Regardless of what level your staff are at, we will conduct a complete training analysis to ensure they are on the right track. Please call us for more details.
What qualifications do I need before starting a new one?
We have a range of courses that are ideal for beginners. You don’t need any qualifications to take part. We can help you climb a whole new career ladder.
If I need to cancel or have particular requirements, who should I inform?
Please contact our bookings team on 0333 301 3000 to let us know as soon as possible, we always do everything we can to help our trainees.
I can’t afford to train, is there any way you can help?
Yes, we are always on the look out for grants and funding opportunities. We will always advise you on all of your options to help you save money.
What are the system requirements for your eLearning courses?
Browser: Up to date web browser
Video: Up to date video drivers
Memory: 1Gb+ RAM
Download Speed: Broadband (3Mb+)
What are the system requirements for your Virtual Classroom courses?
System requirements
An internet connection – broadband wired or wireless (3G or 4G/LTE)
Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth
A webcam or HD webcam - built-in or USB plug-in
Or, a HD cam or HD camcorder with video capture card
Supported operating systems
macOS X with macOS 10.7 or later
Windows 10 (for devices running Windows 10, they must run Windows 10 Home, Pro, or Enterprise. S Mode is not supported)
Windows 8 or 8.1
Ubuntu 12.04 or higher
Mint 17.1 or higher
Red Hat Enterprise Linux 6.4 or higher
Oracle Linux 6.4 or higher
CentOS 6.4 or higher
Fedora 21 or higher
OpenSUSE 13.2 or higher
ArchLinux (64-bit only)
Supported tablet and mobile devices
Surface PRO 2 or higher running Win 8.1 or higher (for tablets running Windows 10, they must run Windows 10 Home, Pro, or Enterprise. S Mode is not supported)
Dual Core 2Ghz or Higher (i3/i5/i7 or AMD equivalent)
RAM
2Gb
4Gb
Dual and single core laptops have a reduced frame rate when screen sharing (around 5 frames per second). For optimum screen sharing performance on laptops we recommend a quad core processor or higher.
Linux requires a processor or graphics card that can support OpenGL 2.0 or higher.
High DPI support
High DPI displays are supported in Zoom version 3.5 or higher
Bandwidth requirements
The bandwidth used by Microsoft Teams or Zoom will be optimized for the best experience based on the participants’ network. It will automatically adjust for 3G, WiFi or Wired environments.
Recommended bandwidth for meetings and webinar panelists
For 1:1 video calling:
600kbps (up/down) for high quality video
1.2 Mbps (up/down) for 720p HD video
Receiving 1080p HD video requires 1.8 Mbps (up/down)
Sending 1080p HD video requires 1.8 Mbps (up/down)
For group video calling:
800kbps/1.0Mbps (up/down) for high quality video
For gallery view and/or 720p HD video: 1.5Mbps/1.5Mbps (up/down)
Receiving 1080p HD video requires 2.5mbps (up/down)
Sending 1080p HD video requires 3.0 Mbps (up/down)
For screen sharing only (no video thumbnail): 50-75kbps
For screen sharing with video thumbnail: 50-150kbps
For audio VoiP: 60-80kbps
For Zoom Phone: 60-100kbps
Recommended bandwidth for webinar attendees
For 1:1 video calling: 600kbps (down) for high quality video and 1.2 Mbps (down) for HD video
For screen sharing only (no video thumbnail): 50-75kbps (down)
For screen sharing with video thumbnail: 50-150kbps (down)
For audio VoiP: 60-80kbps (down)
What our customers say…
"Whether it is SMSTS or Abrasive Wheels, HR Training & Development have always provided us with first class training. The girls are constantly helpful and …"
"HR Training are an excellent team to deal with, staff are very knowledgeable, helpful and willing to guide me in the right direction. Courses are booked …"
"HR Training have given me the opportunity to refresh my health and safety knowledge, and keep up to date with legislative requirements and changes. The …"
"We appreciate the clear advice given when considering training / funding. We like the friendliness and flexibility of your trainers and assessors. You have dealt …"
"Having utilised SMSTS to meet our requirements for the past 24 months, we have been impressed by their customer service, course delivery, course availability and …"
Find Course Funding
