Course Cancellations: For cancellations more than 28-days prior to the course a full refund will be made. For cancellations 14-28 days prior to the start of the course 50% of the value of the course (including VAT) will be refunded. For cancellations less than 14-days prior to the start of the course, no refund will be made.
Should you wish to cancel your course in accordance with the above conditions, please email us at firstname.lastname@example.org or write to us at the following address:
Course Booking Department
Citrus Training Limited
Citrus Group House
If you paid by credit or debit card through our website, your refund will be made directly to your credit or debit card within 30 days of your cancellation. If you paid by any other means then your refund will be made by cheque, this will be posted to you within 30 days of your cancellation.